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1. USING OUR WEBSITES AND ORDERING SYSTEM

Use bgeast.com to read about and access over 1900 matches in over 600 products. STREAM ANY MATCH right here with NO MEMBERSHIP NEEDED, or save money on your streaming rental VODs -- plus get free video previews and clips, tens of thousands of large uncensored photos, and more -- by joining THE ARENA, our membership area.

Use the "JUMP TO..." drop-down menu on the top menu bar on any page to go to any section of bgeast.com. Also access The Arena at BG East, our device- and window-size-responsive Members-Only Area, there, or by clicking links on the homepage.

For viewing our content without Arena, you have three options when you on the main BGEast site:
Buy streaming VOD of a match for 24 hours, for one time use
Buy DVD of a full product

To do this, choose the match or product you want to buy on either a Series Page, or on any Match page. Click on either 'Watch It Now on VOD'/'Watch VOD', or 'Buy Now'/ 'Add DVD to Cart'.
--Buy as a registered customer, or
--Buy without creating a Registered Customer Account.

Exclusively available to ARENA members, is our 'Own To Arena' cloud storage video service, and all our VODs at least a 30% discount, plus some specialty holds and classic match VOD match rental options.

ARENA MEMBERS can now sign in, using your Arena membership account, as you purchase DVDs and video rentals. This will use your already-stored information from our secure database, including your credit card. You will be able to update your account record, and will also have the option to use a completely different credit card than the one used for your Arena Membership renewals, as you place your order. Either way, you must provide your card security code to finish the purchase. Keep in mind you can also order directly on bgeastarena.com while logged into our Members Area, which allows easier access and browsing.

CUSTOMERS WHO ARE NOT ARENA MEMBERS can create a Registered CUSTOMER Account with user name and password so you can return and not have to enter all your address information again each time you order.

You also always have the option of just ordering without creating a personal Registered Customer Account, as before. Your order information will be saved in our purchase records, but you will not be able to access this information. See our Privacy Policy at the Privacy Link at the bottom of this page if you want your order information to be deleted.

We value our customers' privacy and collect the minimum possible information about our customers in order to provide our services, and only in accordance with our Privacy Policy designed to protect any personal information. See our privacy policy at PRIVACY link at the bottom of all webpages on bgeast.com

2. DVDs and STREAMING VIDEO MATCH RENTALS, and OWN TO ARENA OPTION

In addition to DVDs, we now offer members of our ARENA membership site the option to purchase products for use during their active memberships using 'OWN-TO-ARENA' (OTA). For more information, see our ARENA FAQs. We also continue to offer Streaming Video of selected matches on The Arena. Arena members have access to this rental service, which is an additional charge per online match rental, at a discount and with many more options than on the main site (24 hours vs 7 day rentals, many more available rental VOD matches).

For more answers to common questions (about the differences between the main site and The Arena, lengths of products, and more general introduction to 'BG East Wrestling', see 'New to bgeast?' at the bottom of every page.

3. FORMATS and Match/Product Descriptions Available on bgeast.com

The BGEast Website allows you to browse our selection of products in detail. All our products are online with complete descriptions and color photos for your enjoyment, organized by catalog, by series, by type, or searchable by themes. For more extensive galleries of enlargeable photos, video highlights clips, and trailers, join The Arena at BG East, bgeastarena.com, our membership site linked on every page of bgeast.com

Most matches are available as
1) streaming Video On Demand Rentals, with pricing dependent on whether you are a member or not.

2) All full-product titles on bgeast.com are also available as DVDs and many are also available as "Own-To-Arena streams", meaning that Arena members can own the full product to the Arena Member's Cloud "OTA Library", where it can be streamed at any time that the subscriber's membership is active.

Streaming rental VOD matches are only available for 24 hours for non-Arena members. Members get a DISCOUNT on VOD rental pricing, plus if they log into The Arena they also have the option to rent a match for 7 days (sign in to The Arena first then find the VOD you want to rent there, for this 7-day option). Members also take advantage of frequent SALE PRICING, bulk token discounts, and other bulk discounts, plus a 'Free VOD For the Week' changed each week, as well as hundreds of other free and paid exclusive video clips and options.

3) DVDs which are DVD-R formatted and will play on most DVD players anywhere in the world. They are shipped in a simple cardstock sleeve and do not usually require customs inspection due to their small size.

All titles and most matches may be purchased through our on-line ordering system at any time.

4. What is your REFUND POLICY?

We offer refunds for VOD rental purchases and OTA purchases if you are unable to stream the content using our service, on a case by case basis, but you must contact us by email (thearena@bgeat.com) or phone (781-293-1168) within 12 hours of your purchase to let us know that you have not been able to stream our content.

We offer 100% refunds for faulty DVDs are also available (info@bgeast.com or our phone customer service: 781-293-1168.

We pride ourselves on our customer service and are ready to serve your needs quickly. Please contact us with any questions.

5. PHOTOS on our site (size, number, non-nudity)

Our site is designed to sell our videos. We do not offer extensive numbers of free photos or video clips/trailers from each match, and we do not show frontal nudity on our main website (but we give you more high-quality wrestling action shots than many pay and video sales sites). If the description and photos offered do not give you a good sense of the tapes or matches, join our Membership Area, The Arena at BG East, for nude photos and free video highlight clips, free trailers, and the option to rent entire matches or purchase to your Membership cloud. Alternately, you can contact us to get our occasional print catalogs, which contain more photos (and nude ones for those products which contain nudity). We do offer hundreds of photos, free for your viewing, on this site and bgeastarena.com; however, they are copyrighted so write us for permission and caption/link information before using them in any way.

6. The SHOPPING CART

Selecting and purchasing products on the BGEast Website is easy. Simply click on the appropriate graphic or link next to the product you'd like to buy, and it will be added to your "shopping cart." This action in NO WAY requires you to buy the item you've selected.

At any time, you may view your cart by pressing "VIEW CART". This option allows you to change any and all options for your choices, as well as delete any you do not wish to buy. When you have finalized your selection(s), you can press "Checkout" and proceed to the actual purchasing screens.

Please note that in order for your shopping cart to work, we use Cookies. Please see our Privacy Policy for details (link at bottom of homepage). The entry page of our website requires that you accept our policy on cookies to browse our site. Contact us if you have any questions or concerns.

7. ORDERING DVDs for Shipment, ORDERING STREAMS, and BILLING

The BGEast website features a variety of on-line ordering options for DVDs and Video on Demand rental streams.

For DVD purchase, options include:
  • Order Printing -- The site generates a form that you can print on your printer, throw in an envelope with a check, money order, or cash, and mail to us at BGEast. Your order will be shipped upon receipt of your check/payment.

  • Credit Card -- Using our secure server and processor, you can input your credit card number, and we will verify the charge while you wait. Your order will be shipped upon verification. We only accept MasterCard and Visa at this time, including credit cards AND debit cards underwritten by these two cards.


The charge on your credit card bill will appear as New Pro Wrestling on your credit card statement.

Please note that DVDs are shipped in a DVD-size cardboard sleeve with a one-side color cover indicating the contents. There is no spine. This thin packaging of our DVDs makes foreign delivery possible with great ease. If you have any questions, please contact us.

Streaming video rentals last for 24 hours. For customer service questions, email us at info@bgeast.com or call 781-293-1168 during office hours 8am - 4 pm Eastern US time.

8. SECURITY and Your Information

The BGEast website ordering system uses all the most recent encryption technologies, which means every piece of information you provide to us is encrypted at the browser level and decoded on our server. See our Privacy Policy (bottom of homepage) for more information.

9. SEARCHING BGEast.com for your favorite wrestlers, holds, keywords

It's also easier to SEARCH the site than ever. When you type in a search word, such as a hold or wrestler name, you now get a list of every match, or every page where that word appears, so you can find your favorite things.

We also now have an ADVANCED SEARCH feature, so you can find just the products with your favorite wrestler (such as in the title lines, in case that wrestler is referenced in the description of a match he does not appear in), or an exact phrase in all our products pages, like 'boston crab', or just all DVDs available from a certain catalog.

Within each set of search results, you can now ALSO do another search from within that set of results!

We have programmed keywords into every match page, so that types of gear worn (bikini, jock, barefoot), locales (mat, ring, outdoors), or types of erotic behavior (kissing, CBT) are searchable even if the specific words do not appear in the text description of the match.

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